People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Choosing to take the easy way out will create a life that’s difficult, disappointing and dull. Don’t shy away from hard work. Mind, body, spirit, relationships, community engagement, serving others - all of these things require a ton of effort on your part. But the more you choose to invest your time and energy into what is important to you, the more your life will take shape. Take the easy way out and you’ll see things start to disintegrate. Hard work makes you who you are.
13, 16, 21
The whole point of Pride is a recognition and celebration of the fact that you don’t have to be anything other than your truest nature (as defined by you!) No matter gay, straight, bi, trans, etc. Be proud of who you are.) xo
10, 14, 18, 21
My biggest mistake was thinking that my life had to follow a singular path: college, marriage, kids, stay at home mom. I never imagined any other path: career, travel. I never questioned my assumptions. Never doubted that my way was the only path to happiness. It wouldn’t have occurred to my parents to teach me anything else, to encourage me to imagine a hundred different choices. But I’d like to encourage you. Take your talents, interests, passion, and potential out for a spin. See what sits right with you, where you feel most alive and most safe and most yourself. Feed your body, mind, heart and soul. I love you so much.
18, 21
Jazz in the Garden free outdoor concerts at National Gallery of Art. Fridays during summer months.
7
They can shower themselves if you install a hand-held shower head and install a suction cup wall-mount shower head holder lower on the shower wall. It’s easy to do and very cheap. They love it!
4-6
Marriage vows won’t “fix” anything about a relationship. They won’t change how a person communicates. Never start out a relationship with the hope or expectation that your partner will change (or if they are hoping you will change.)It’s not fair to either of you. Everyone deserves to be loved for who they are, not who they could be.
21
Get book “Talk to Me First: Everything You Need to Know to Become Your Kids'Go-To Person about Sex.” by Deborah Roffman.
7
Grandpa always said everything boils down to how you treat people. Always treating people with kindness and respect is the most important lesson he wanted to get across to us.
12-21
Born To Dance has lessons and also does birthday parties. A dance class is a good way to get up and out of the house on Saturday mornings during the winter months. It'll be fun at this age - while he's still young enough to enjoy it without being self-conscious. Also a good way to get exercise before he's ready for organized sports.
4-5
Creepy is as creepy does - it’s not something you “are” it’s something you do. If you don’t want to be a creep then don’t f*cking act like one. People have a right to live their lives without being intruded upon. Don’t lurk, if you want to get to know someone tell them. Invite them to do something together or just hang out. If they’re not interested then drop it. You can ask again only if they have clearly signaled they changed their mind. (Which is more likely to happen if you respect their boundaries.)
13, 16, 19, 21
“Consistency feels boring until you witness what it creates.” True for parenting and true for growing.
1, 2, 3, 4, 12, 14, 16, 21
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Science, Technology, Skills & General Knowledge
Fun, Adventure & Travel
Faith & Philosophy
Finances
Emotional Development & Mental Health
Nature, Animals & the Environment
Social Justice, Civics & Humanitarianism
Wipe your kids’ tears when they’re sad. Smile with them when they are happy. Hold them close when they are scared. And let them see your tears, smiles, and fears too. This is how you teach them to be a human in this world.
6
Consider the source. Consider whose company they are in. You may not know much about issue xyz but look and see who endorses them. If people you trust place trust in them.
11, 13, 15, 18, 21
Check out Travel for Teens for summer travel programs. Let them choose from themes like service, adventure, animal rescue, etc.
14
Hydrolaunch Water Rocket outdoor sprinkler toy. Summer fun plus a little science lesson. On Amazon
5
Girls forget a good bit of compliments they receive but they remember every single insult. Speak gently, remind them they’re beautiful. Never qualify it.
12, 14, 17
“Praise in public. Discipline in private.” This is good advice for when you’re a parent and for when you’re a boss.
20
ABC's of video game addiction: Autonomy, Belonging, Control. Try to find ways to developing these things in areas outside of gaming. Games are great, but not at the expense of everything else.
1Infant-13
If you’re ever in a situation where you’re worried you might need people to believe you in the future, take contemporaneous notes. Write or record what happened, how you responded. Focus on the facts but don’t ignore your thoughts or feelings, include them in your notes. Date and sign it. Keep it safe.
14, 17, 19, 21
Ask them to think of foods that taste good and also foods that make them feel good. Involve them in lunchbox decisions, dinner planning and prep, etc. so they’re empowered by their food habits.
6-9
The Language of the Universe: A Visual Exploration of Mathematics https://www.amazon.com/dp/1536215058/ref=cm_sw_r_cp_api_glt_fabc_R83V51QC1RGYVEZ4ESMQ
8
Keep stories about younger years to tell them later: You used to call yellow “lellow” etc. Ten years from now you think you’ll remember this stuff but you won’t.
2
You don’t have to be friends with people you don’t like. But you can’t decide you don’t like someone unless you get to know them. (Rather than a look or a reputation or a difference, etc.)
10